{"id":1380569,"date":"2021-12-27T10:58:53","date_gmt":"2021-12-27T02:58:53","guid":{"rendered":"https:\/\/www.dogcatstar.com\/my\/?post_type=product&#038;p=1380569"},"modified":"2026-07-31T20:15:39","modified_gmt":"2026-07-31T12:15:39","slug":"oralcare_sgmy","status":"publish","type":"product","link":"https:\/\/www.dogcatstar.com\/my\/product\/oralcare_sgmy\/","title":{"rendered":"Oral Enzymes Spray for Dogs &#038; Cats"},"content":{"rendered":"<div class=\"row row-collapse hide-for-small\"  id=\"row-467177922\">\n\n\t<div id=\"col-423194699\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1380668\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1050\" height=\"166\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C01A.png\" class=\"attachment-large size-large\" alt=\"Dental care can begin with \u201cspray\u201d !\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C01A.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C01A-24x4.png 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C01A-36x6.png 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C01A-48x8.png 48w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C01A-510x81.png 510w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1380668 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1461663268\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"padding: 75% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 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class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_2213637\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03.jpg 1000w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-150x150.jpg 150w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-24x24.jpg 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-36x36.jpg 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-48x48.jpg 48w, 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src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C04.png\" class=\"attachment-large size-large\" alt=\"Symptoms of dental problem\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C04.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C04-150x150.png 150w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C04-24x24.png 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C04-36x36.png 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C04-48x48.png 48w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C04-510x507.png 510w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C04-328x326.png 328w, 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srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C05.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C05-24x19.png 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C05-36x29.png 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C05-48x38.png 48w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C05-510x406.png 510w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C05-410x326.png 410w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1380676 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1689225112\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1459951\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1050\" height=\"612\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/14\/1308795\/MSLanding_C07a.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/14\/1308795\/MSLanding_C07a.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/14\/1308795\/MSLanding_C07a-24x14.png 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/14\/1308795\/MSLanding_C07a-36x21.png 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/14\/1308795\/MSLanding_C07a-48x28.png 48w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/14\/1308795\/MSLanding_C07a-510x297.png 510w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1459951 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2000059895\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-866839538\">\n\n\t<div id=\"col-482221902\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-570846329\" class=\"text\">\n\t\t\n<h1 class=\"post-title\">SG &amp; MY\uff5cFAQ<\/h1>\n\t\t\n<style>\n#text-570846329 {\n  font-size: 1.3rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 data-usually-unique-id=\"342836607799355891429980\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><b>\u3010Payments\u3011<\/b><\/span><\/h3>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I place an order?<\/span><\/a><div class=\"accordion-inner\">\n<p>Choose \u3010<strong>SG &amp; MY\u3011<\/strong>\u00a0from the drop-down menu on the official website to buy our products for delivery to Singapore and Malaysia.\u203b Note: Creating an account is easy and free. After signing in, you will be able to track your orders, redeem the reward points and more!<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What payment methods are available?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>\u3010Credit card\u3011<\/strong>We have two payment systems for credit cards: Epay and Tpay. If one system cannot verify your credit card, you can try the other and contact our customer service to confirm whether your card is successfully verified. If your credit is not guaranteed to be verified, the order will be canceled automatically.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #d83131;\"><strong>\u203b\u203b Notes for online transactions \u203b\u203b<\/strong><\/span><\/p>\n<p style=\"text-align: left;\">DogCatStar and our staff will not phone fur parents to use an ATM. Please be careful not to fall for it. Increasing internet scams are constantly updated. But, once receiving a call from the unknown, you had better immediately contact our customer service to check it out.<\/p>\n<\/div><\/div>\n<\/div>\n<h3 data-usually-unique-id=\"342836607799355891429980\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><b>\u3010Shipping\u3011<\/b><\/span><\/h3>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Delivery Rules<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>Home Delivery Only.<\/strong><\/p>\n<table style=\"width: 91.4934%; border-collapse: collapse; background-color: #fff5e8; height: 21px;\">\n<tbody>\n<tr style=\"height: 21px;\">\n<td style=\"width: 100%; text-align: center; height: 21px;\"><strong>Subtotal is <span style=\"color: #e14d43;\">less than<\/span> NT$ 1,000<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"border-collapse: collapse; width: 91.4933%; height: 53px;\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 2.12766%; height: 23px; text-align: center;\" colspan=\"3\"><strong>Each order will charge <span style=\"color: #e14d43;\">NT$ 400<\/span> as an international delivery fee.<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 19px;\">\n<td style=\"width: 2.12766%; height: 19px; text-align: left;\" colspan=\"3\">\n<p style=\"text-align: left;\">\u203b Example \u203bA subtotal of the order is less than NT$ 1,000<\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">\u3010Buy items\u3011<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">A box of canned food (220g, 12-can pack) is for NT$ 972<\/span><\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">\u3010Pay a delivery fee\u3011<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">Charge NT$ 400 as an international\u00a0 delivery fee<\/span><\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">Total order amount<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= [ A box of canned food ] + [ An international delivery fee ]<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= NT$ 972 + NT$ 400<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= NT$ 1,372<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 91.4934%; border-collapse: collapse; background-color: #fff5e8; height: 21px;\">\n<tbody>\n<tr style=\"height: 21px;\">\n<td style=\"width: 100%; text-align: center; height: 21px;\"><strong>Subtotal is <span style=\"color: #e14d43;\">at least<\/span> NT$ 1,000<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"border-collapse: collapse; width: 91.4933%; height: 53px;\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 2.12766%; height: 23px; text-align: center;\" colspan=\"3\"><strong>Each order will not charge an international delivery fee.Only a weight-based delivery fee is required.<span style=\"color: #e14d43;\">The delivery fee is NT$12 per 100g.<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 19px;\">\n<td style=\"width: 2.12766%; height: 19px; text-align: left;\" colspan=\"3\">\n<p style=\"text-align: left;\">\u203b Example \u203bA subtotal of the order is up to NT$ 1,000<\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">\u3010Buy items\u3011<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">A box of canned food (2640g, 12-can pack) is for NT$ 972A single can (220g) is for NT$ 81<\/span><\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">\u3010Pay a delivery fee\u3011<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">The total weight of the order is 2640g, so a weight-based delivery fee is for NT$ 343<\/span><\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">Total order amount<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= [ A box of canned food ] + [ Single can ] + [ Weight-based delivery fee ]<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= NT$ 972 + NT$ 81 + NT$ 343<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= NT$ 1,396<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-size: 14.4px;\">\u00a0<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long will my goods be delivered?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>The average shipping time frames are 3-4 working days for home delivery.<\/strong>A single order with a large volume of goods may have more than one single number; if necessary, please contact our customer service again.If you receive a phone call for the arrival of goods at an inconvenient time, you can make an appointment with the freight forwarder to receive the goods at another time.\u203b The delivery time cannot be chosen in Singapore and Malaysia. The actual delivery date will depend on the logistics status of each order.\u203b If the delivery is unsuccessful twice, the consignee will have to pay for each additional delivery fee after the third time.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the delivery methods and the logistics companies you cooperate with?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>\u3010Delivery Method\u3011<\/strong>Currently, only home delivery is available.<strong>\u3010Logistics Company\u3011<\/strong>Goodmaji.<b><\/b><\/p>\n<\/div><\/div>\n<\/div>\n<h3 data-usually-unique-id=\"342836607799355891429980\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><b>\u3010Orders\u3011<\/b><\/span><\/h3>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I check shipment progress?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>\u3010Method 1\u3011<\/strong>Go to<strong>\u3010My Account\u3011&gt;\u3010Order Tracking\u3011&gt;\u3010Orders\u3011<\/strong>page to view your tracking number and the latest shipment&#8217;s status of the order.<strong>\u3010Method 2\u3011<\/strong>Go to Goodmaji&#8217;s Bill of Lading page to check the latest status of the status of a package.\u203b You can check the latest shipment progress about 1-2 working days after your goods are shipped.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why can't I place an order successfully?<\/span><\/a><div class=\"accordion-inner\">\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">If the product is sold out, it will show<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5 h-quot\">&#8220;<strong>Out<\/strong><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><strong> of Stock<\/strong>&#8221; at checkout. You can contact our customer service again to inquire about the inventory status!<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">Please check your shopping cart to see if you have mistakenly added a product to the<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5 h-quot\">&#8220;<strong>Non-Singapore<\/strong><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><strong> and Malaysia Section<\/strong>&#8220;. If so, please remove the item manually and place your order again!<\/span><\/div>\n<div><\/div>\n<div><strong><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">\u203b Contact one-on-one customer service:<\/span><\/strong><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">\u258cClick on <strong>Messenger<\/strong> in the lower-left corner of the official website<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5 h-lparen\">(Facebook<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"> login required)<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">\u258cSend an e-mail to <strong>service@dogcatstar.com<\/strong><\/span><\/div>\n<\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2010005604\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1380677\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1050\" height=\"500\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C06.png\" class=\"attachment-large size-large\" alt=\"Take care of your fur babies\u2019 teeth in an easy way!\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C06.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_C06-24x11.png 24w, 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src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M01A.png\" class=\"attachment-large size-large\" alt=\"Dental care can begin with \u201cspray\u201d !\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M01A.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M01A-24x6.png 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M01A-36x9.png 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M01A-48x11.png 48w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M01A-510x120.png 510w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1380678 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1836604931\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"padding: 75% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" title=\"211104_\u6ce1\u6ce1\u6f54\u7259\u9175\u7d20_\u6700\u65b0\u7248_\u767d\u6846\u62ff\u6389.mp4\" src=\"https:\/\/player.vimeo.com\/video\/642168924?h=5eeb29e404&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_2213639\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-01.jpg\" class=\"attachment-large size-large\" alt=\"\" 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sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_2213639 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-704722860\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover show-for-medium x md-x lg-x y md-y lg-y\" id=\"image_2213638\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-02.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-02.jpg 1000w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-02-150x150.jpg 150w, 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clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1544159273 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover show-for-medium x md-x lg-x y md-y lg-y\" id=\"image_2213637\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03.jpg 1000w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-150x150.jpg 150w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-24x24.jpg 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-36x36.jpg 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-48x48.jpg 48w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-510x510.jpg 510w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-326x326.jpg 326w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-100x100.jpg 100w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/Oracle_sgmy_Shopee-03-32x32.jpg 32w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_2213637 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2079380813\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1380682\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1050\" height=\"1313\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M04.png\" class=\"attachment-large size-large\" alt=\"Symptoms of dental problem\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M04.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M04-19x24.png 19w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M04-29x36.png 29w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M04-38x48.png 38w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M04-510x638.png 510w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M04-261x326.png 261w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1380682 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-948294631\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1380684\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1050\" height=\"1157\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M05.png\" class=\"attachment-large size-large\" alt=\"Product Q&amp;A\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M05.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M05-22x24.png 22w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M05-33x36.png 33w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M05-44x48.png 44w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M05-510x562.png 510w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M05-296x326.png 296w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1380684 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1837966975\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1459969\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1050\" height=\"778\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/30\/1318651\/MSLanding_M07c-1.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/30\/1318651\/MSLanding_M07c-1.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/30\/1318651\/MSLanding_M07c-1-24x18.png 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/30\/1318651\/MSLanding_M07c-1-36x27.png 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/30\/1318651\/MSLanding_M07c-1-48x36.png 48w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/30\/1318651\/MSLanding_M07c-1-510x378.png 510w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/09\/30\/1318651\/MSLanding_M07c-1-440x326.png 440w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1459969 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1048640491\">\n\n\t<div id=\"col-371671710\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2757981455\" class=\"text\">\n\t\t\n<h1 class=\"post-title\">SG &amp; MY\uff5cFAQ<\/h1>\n\t\t\n<style>\n#text-2757981455 {\n  font-size: 1.3rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 data-usually-unique-id=\"342836607799355891429980\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><b>\u3010Payments\u3011<\/b><\/span><\/h3>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I place an order?<\/span><\/a><div class=\"accordion-inner\">\n<p>Choose \u3010<strong>SG &amp; MY\u3011<\/strong>\u00a0from the drop-down menu on the official website to buy our products for delivery to Singapore and Malaysia.\u203b Note: Creating an account is easy and free. After signing in, you will be able to track your orders, redeem the reward points and more!<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What payment methods are available?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>\u3010Credit card\u3011<\/strong>We have two payment systems for credit cards: Epay and Tpay. If one system cannot verify your credit card, you can try the other and contact our customer service to confirm whether your card is successfully verified. If your credit is not guaranteed to be verified, the order will be canceled automatically.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #d83131;\"><strong>\u203b\u203b Notes for online transactions \u203b\u203b<\/strong><\/span><\/p>\n<p style=\"text-align: left;\">DogCatStar and our staff will not phone fur parents to use an ATM. Please be careful not to fall for it. Increasing internet scams are constantly updated. But, once receiving a call from the unknown, you had better immediately contact our customer service to check it out.<\/p>\n<\/div><\/div>\n<\/div>\n<h3 data-usually-unique-id=\"342836607799355891429980\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><b>\u3010Shipping\u3011<\/b><\/span><\/h3>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Delivery Rules<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>Home Delivery Only.<\/strong><\/p>\n<table style=\"width: 91.4934%; border-collapse: collapse; background-color: #fff5e8; height: 21px;\">\n<tbody>\n<tr style=\"height: 21px;\">\n<td style=\"width: 100%; text-align: center; height: 21px;\"><strong>Subtotal is <span style=\"color: #e14d43;\">less than<\/span> NT$ 1,000<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"border-collapse: collapse; width: 91.4933%; height: 53px;\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 2.12766%; height: 23px; text-align: center;\" colspan=\"3\"><strong>Each order will charge <span style=\"color: #e14d43;\">NT$ 400<\/span> as an international delivery fee.<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 19px;\">\n<td style=\"width: 2.12766%; height: 19px; text-align: left;\" colspan=\"3\">\n<p style=\"text-align: left;\">\u203b Example \u203bA subtotal of the order is less than NT$ 1,000<\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">\u3010Buy items\u3011<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">A box of canned food (220g, 12-can pack) is for NT$ 972<\/span><\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">\u3010Pay a delivery fee\u3011<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">Charge NT$ 400 as an international\u00a0 delivery fee<\/span><\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">Total order amount<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= [ A box of canned food ] + [ An international delivery fee ]<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= NT$ 972 + NT$ 400<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= NT$ 1,372<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 91.4934%; border-collapse: collapse; background-color: #fff5e8; height: 21px;\">\n<tbody>\n<tr style=\"height: 21px;\">\n<td style=\"width: 100%; text-align: center; height: 21px;\"><strong>Subtotal is <span style=\"color: #e14d43;\">at least<\/span> NT$ 1,000<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"border-collapse: collapse; width: 91.4933%; height: 53px;\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 2.12766%; height: 23px; text-align: center;\" colspan=\"3\"><strong>Each order will not charge an international delivery fee.Only a weight-based delivery fee is required.<span style=\"color: #e14d43;\">The delivery fee is NT$12 per 100g.<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 19px;\">\n<td style=\"width: 2.12766%; height: 19px; text-align: left;\" colspan=\"3\">\n<p style=\"text-align: left;\">\u203b Example \u203bA subtotal of the order is up to NT$ 1,000<\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">\u3010Buy items\u3011<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">A box of canned food (2640g, 12-can pack) is for NT$ 972A single can (220g) is for NT$ 81<\/span><\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">\u3010Pay a delivery fee\u3011<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">The total weight of the order is 2640g, so a weight-based delivery fee is for NT$ 343<\/span><\/p>\n<p style=\"text-align: left;\"><strong style=\"font-family: inherit; font-size: inherit; color: #333333;\">Total order amount<\/strong><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= [ A box of canned food ] + [ Single can ] + [ Weight-based delivery fee ]<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= NT$ 972 + NT$ 81 + NT$ 343<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: inherit; font-size: inherit; color: #333333;\">= NT$ 1,396<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-size: 14.4px;\">\u00a0<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long will my goods be delivered?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>The average shipping time frames are 3-4 working days for home delivery.<\/strong>A single order with a large volume of goods may have more than one single number; if necessary, please contact our customer service again.If you receive a phone call for the arrival of goods at an inconvenient time, you can make an appointment with the freight forwarder to receive the goods at another time.\u203b The delivery time cannot be chosen in Singapore and Malaysia. The actual delivery date will depend on the logistics status of each order.\u203b If the delivery is unsuccessful twice, the consignee will have to pay for each additional delivery fee after the third time.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the delivery methods and the logistics companies you cooperate with?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>\u3010Delivery Method\u3011<\/strong>Currently, only home delivery is available.<strong>\u3010Logistics Company\u3011<\/strong>Goodmaji.<b><\/b><\/p>\n<\/div><\/div>\n<\/div>\n<h3 data-usually-unique-id=\"342836607799355891429980\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><b>\u3010Orders\u3011<\/b><\/span><\/h3>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I check shipment progress?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>\u3010Method 1\u3011<\/strong>Go to<strong>\u3010My Account\u3011&gt;\u3010Order Tracking\u3011&gt;\u3010Orders\u3011<\/strong>page to view your tracking number and the latest shipment&#8217;s status of the order.<strong>\u3010Method 2\u3011<\/strong>Go to Goodmaji&#8217;s Bill of Lading page to check the latest status of the status of a package.\u203b You can check the latest shipment progress about 1-2 working days after your goods are shipped.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why can't I place an order successfully?<\/span><\/a><div class=\"accordion-inner\">\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">If the product is sold out, it will show<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5 h-quot\">&#8220;<strong>Out<\/strong><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><strong> of Stock<\/strong>&#8221; at checkout. You can contact our customer service again to inquire about the inventory status!<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">Please check your shopping cart to see if you have mistakenly added a product to the<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5 h-quot\">&#8220;<strong>Non-Singapore<\/strong><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"><strong> and Malaysia Section<\/strong>&#8220;. If so, please remove the item manually and place your order again!<\/span><\/div>\n<div><\/div>\n<div><strong><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">\u203b Contact one-on-one customer service:<\/span><\/strong><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">\u258cClick on <strong>Messenger<\/strong> in the lower-left corner of the official website<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5 h-lparen\">(Facebook<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\"> login required)<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zflp3aq90z86zpdez79zc2z72ztz73z8z76zz77zde3mz81zr2z84z5\">\u258cSend an e-mail to <strong>service@dogcatstar.com<\/strong><\/span><\/div>\n<\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-696182766\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1380685\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1050\" height=\"602\" src=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M06.png\" class=\"attachment-large size-large\" alt=\"Take care of your fur babies\u2019 teeth in an easy way!\" srcset=\"https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M06.png 1050w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M06-24x14.png 24w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M06-36x21.png 36w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M06-48x28.png 48w, https:\/\/cdn-v2.dogcatstar.com\/prod\/sites\/4\/2021\/12\/27\/1380569\/oralcare_sgmy_M06-510x292.png 510w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1380685 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >SG\uff06MY Delivery - Oral Enzymes Spray for Dogs &amp; Cats<\/span><b><\/b><\/h3><\/div>\n<div style=\"color: #333333; padding: 10px; background-color: #fdf5e6;\">\n<p><strong><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz77zdz68zxtjcsz89zz73zz75zaj2z80zlz74zz65zz83zz83zz80zz87ziuynrz84zsz72z\">Dental care can begin with<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz77zdz68zxtjcsz89zz73zz75zaj2z80zlz74zz65zz83zz83zz80zz87ziuynrz84zsz72z h-ldquo\">\u201cspray\u201d<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz77zdz68zxtjcsz89zz73zz75zaj2z80zlz74zz65zz83zz83zz80zz87ziuynrz84zsz72z\">!<\/span><span style=\"font-size: 90%;\"><b><span style=\"color: #d83131; font-size: 100%;\"><br \/>\n<\/span><\/b><\/span><\/strong><\/p>\n<p><span style=\"color: #333333; font-size: 90%;\"> \u2022 USA Glanbia <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz122zz76zgkz88zoxz81zail5c7ikewz82zxez69z42z80zura\">Lactoferrin <\/span>+ <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz122zz76zgkz88zoxz81zail5c7ikewz82zxez69z42z80zura\">Lysozyme<\/span><br \/>\n\u2022 <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz122zz76zgkz88zoxz81zail5c7ikewz82zxez69z42z80zura\">Promote the oral health and fight bad breath.<\/span><\/span><\/p>\n<p><a href=\"https:\/\/www.dogcatstar.com\/my\/product-category\/%e6%96%b0%e9%a6%ac%e5%b0%88%e5%8d%80\/\"><strong style=\"font-size: 90%;\">&gt; View more products<\/strong><\/a><br \/>\n<strong style=\"font-size: 90%;\"><a href=\"https:\/\/www.dogcatstar.com\/my\/singapore-malaysia\/\" target=\"_blank\" rel=\"noopener\">&gt; Learn more about &#8220;SG\uff06MY Delivery&#8221;<\/a><\/strong><\/p>\n<\/div>\n<div><span style=\"color: #800000; font-size: 75%;\">\u203b <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz122zz76zgkz88zoxz81zail5c7ikewz82zxez69z42z80zura\">The exact price you\u2019ll pay will depend on the exchange rate.<\/span><\/span><\/div>\n<div><span style=\"color: #800000; font-size: 75%;\"><span class=\"highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz122zz76zgkz88zoxz81zail5c7ikewz82zxez69z42z80zura\" data-highlight-color=\"#FFBFB5\">\u203b The nozzle is shipped in independent packaging, which can be directly combined with the bottle, without the need to clean the nozzles.<\/span><\/span><\/div>\n<div><span style=\"color: #800000; font-size: 75%;\">\u203b It is recommended not to turn on the nozzle frequently and avoid prolonged exposure to the air.<\/span><strong><span style=\"color: #0000ff; font-size: 90%;\">\u00a0<\/span><\/strong><\/div>\n<div><span style=\"color: #800000; font-size: 75%;\">\u203b <\/span><span style=\"font-size: 80%; color: #800000;\">Please note: From 30 July, products will be shipped from Singapore with English labels. 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